AS A DIVISION, WE STRIVE FOR EXCELLENCE IN OUR:
On-Boarding of New Staff Members
The Division recruits and hires exceptional employees. To help ensure a positive professional experience, great care should be taken to orient newly hired staff members to their Office/Department, the division, and the University. In addition to the Orientation provided by Human Resources, Student Affairs onboarding includes:
- Clear and consistent messages on employee expectations;
- An overview of other offices within the division; and,
- Cross-training when appropriate, to cultivate understanding and appreciation of co-workers’ contributions to the workplace.
Timeliness and Responsiveness
We all make every effort to respond promptly to emails, phone calls, etc. in a timely manner, making every effort to answer questions and resolve issues, or taking the time to connect individuals with the appropriate office or individual. We want to make sure that students are receiving the most timely and accurate information and education as possible.
Overall Quality of Work
Staff members are mindful that their work product reflects not only their office/department or even the division, but also them as professionals. Even under the most impromptu or rushed circumstances, our work should be exemplary.
Collaboration Within and Outside of the Division
Our division has a positive record within the University community. We are considered knowledgeable, dedicated, and valuable leaders and partners. We welcome opportunities to collaborate with offices and departments outside of Student Affairs, always mindful that we represent our division during these interactions. Similarly, when collaborating with offices or departments within our division, we hold ourselves and our respective staffs accountable to our Standards of Excellence.
Sense of Ownership
Student Affairs is our Division. UM is our University. Our interactions, our written work, our presentations, and all else that we do in the workplace should reflect our belief that our collective experience is made better by our personal investment in our division. We take responsibility and keep others accountable.
Willingness to Care for ’Canes
In the spirit of ’Canes Care for ’Canes, Student Affairs staff members should extend courtesy, respect, and care to all whom we encounter. Sometimes our care for each other means that we need to direct students or staff to resources. Support Students in Need by sharing this resource.
